Terms & Conditions
Your materials & permitted use
Original written programs, guides, videos, photographs and other creative materials are owned by Lorel Life Labs or their respective licensors. Purchasing coaching grants you a personal, non-exclusive, non-transferable license to use the materials provided to you for your own wellness goals. Ownership is not transferred. Copyright protects original expression; it does not give us ownership of general exercises, facts or training methods.
Unless we give written permission, you may not post, publish, sell, redistribute, share logins, teach from, or commercially reuse our protected materials. Screenshots, screen recordings and recordings of coaching sessions may not be shared or published. You may keep an authorized personal copy for your own use. Do not remove copyright notices or watermarks. Uses permitted by applicable law remain unaffected.
We do not record private sessions without prior notice and consent. We do not use your photographs, results, testimonials or private communications in marketing without separate, specific permission. You retain ownership of material you submit and permit us to use it only as needed to provide your service. Permission requests and reports of unauthorized sharing: LorelLifeLabs@gmail.com.
Virtual coaching & client responsibilities
Most programming is delivered virtually. Your written service agreement identifies the delivery platform, program-update schedule, live appointments, check-ins, messaging channels, response times, access period and any in-person services.
Messaging is not continuous monitoring or emergency support. No particular fitness, body-composition or wellness outcome is guaranteed.
You need a compatible device, internet connection and a safe space with appropriate equipment. Live appointments use the time zone stated in your confirmation. Remote coaching cannot provide the same observation or physical assistance as in-person training. Give accurate information, report relevant changes and request clarification before attempting unfamiliar work.
Coaching provides fitness and general wellness education, not medical diagnosis, treatment, rehabilitation or individualized clinical nutrition care. Medical concerns require an appropriately qualified professional.
If our technology prevents delivery, we arrange an alternative or replacement, or refund the undelivered service. Tell us promptly about access problems; client-side outages are reviewed individually.
Keep account credentials private. Portal access lasts for the agreed service period; authorized downloaded materials remain for personal use only. We explain any change in platform or service scope before it affects your engagement.
Agreements, payments & concerns
A coaching engagement begins only after the service scope, price, duration, payment schedule and relevant policies are provided and expressly accepted. A website visit, quiz or application does not enroll you or authorize a charge. Any recurring billing requires separate express agreement.
Payments, cancellations and refunds follow our Coaching Policies, available through the Refund Policy link in the footer. Agreed service-specific terms must be supplied before purchase.
Use the website and client resources lawfully and respectfully. Do not interfere with access controls, impersonate another client or expose private communications. We may suspend access to address unauthorized sharing or misuse, notify you of the reason and offer a way to raise a concern. Suspension does not remove refund or other rights required by law.
Contact LorelLifeLabs@gmail.com about service concerns, permission requests or billing.
Nothing in these terms excludes non-waivable consumer rights or liability that cannot lawfully be excluded. Material changes apply to future engagements; changes to an existing engagement require notice and agreement where required. These website terms do not replace your service-specific agreement, informed consent or any separately agreed liability waiver.